Privacy Policy -

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Privacy Policy

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Email: info@thekosmonia.com

PRIVACY POLICY

·The importance of this privacy policy

Protecting your privacy is as important to us as it is to you. This Privacy Policy will help you understand how KOSMONIA collects, uses and maintains the personal information you provide to our site.

·Personal identification information

  • Personal identification information may be collected from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be requested for their name, email address, mailing address, and phone number, if appropriate. However, Users may visit our Site anonymously. We will only gather personal identifiable information from Users if they willingly provide it to us. Users can always refuse to provide personally identifiable information, but doing so may restrict them from participating in certain Site-related activities.
  • Non-personal identification

We may gather non-personal identifiable information about Users when they engage with our Site. Non-personal identifying information may include the browser name, computer type, and technical information about Users’ means of connection to our Site, such as the operating system and Internet service providers used, among other things.

  • Web browser cookies

Our Site may employ “cookies” to improve User experience. Cookies are placed on a user’s hard drive by their web browser for record-keeping and sometimes to track information about them. Users can configure their web browser to refuse cookies or to notify them when cookies are sent. If they do, however, some aspects of the Site may not work properly.

·How we use collected information

KOSMONIA may collect and use personal information about Users for the following purposes:

  • To improve customer service. The information provide by Users allows us to respond to customer service requests and support needs more efficiently.
  • To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources available on our Site.
  • To improve our Site. We may use feedback provided by Users to improve our products and services.
  • To process payments. We may only use the information Users supply about themselves when placing an order to fulfill that request. We do not share this information with third parties unless it is absolutely essential to offer the service.

To send emails. We may respond to User enquiries, questions, and/or other requests by email. If User chooses to join our mailing list, they will receive emails with company news, updates, related product or service information, and so on. If the User wishes to unsubscribe from receiving future emails, they may do so at any time by contacting us via our Site.

·Information we do not share with others

We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies. We do not share, sell or trade collected information as part of a survey or specific details about you. For privacy purposes, all information relating to our customers is stored on a highly secure server.

·How to contact us 

If you have any comments or questions about this Privacy Policy, the practices of this site, or your dealing with this site, please contact us at:

KOSMONIA

info@thekosmonia.com

We are always happy to answer your questions, take your comments and suggestions, or assist you.

THIS DOCUMENT WAS LAST UPDATED ON 1st August,2023

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