Review Policy -

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Review Policy

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Email: info@thekosmonia.com

Review Policy

These Terms, the Kosmonia Customer Review Policy (“Review Policy”), govern your conduct associated with the Customer Ratings and Review service offered by Kosmonia. At Kosmonia, we highly value the insights shared by our customers and encourage everyone to contribute by sharing their experiences with our products and services. Your feedback is not only instrumental in improving our existing products, but also serves as a valuable resource for potential customers, helping them in making decisions. To ensure transparency and reliability in our reviews, customers should be aware of the following guidelines for customer ratings and reviews:
  • Only customers who have purchased products of Kosmonia and received them are eligible to provide evaluations and submit related reviews.
  • The content of reviews must be honest and authentic, enabling other customers to understand what to expect from Kosmonia based on your personal shopping experience with Kosmonia.
  • Customer reviews that contain any of the following will be rejected by Kosmonia:
  1. Information intended to deceive or mislead other customers
  2. Obscene or discriminatory language or content
  3. Critical or inappropriate comments about other reviews or customers
  4. Advertisements, spam, referrals to other websites or retailers
  5. Information that may identify individuals (e.g., email addresses, phone numbers, home addresses, etc.)
 
For any content that you submit, you grant Kosmonia the right to verify its authenticity. Kosmonia reserves the right to refuse to post, change, condense, or delete any content that violates the above guidelines.
 
All reviews submitted to Kosmonia become the property of Kosmonia. We respect the privacy of all customers and do not publish or share the names or email addresses of reviewers. For comprehensive details, refer to our Privacy Policy.
 
We sincerely appreciate your contribution to Kosmonia and thank you for helping us maintain a review platform that is informative, respectful, and beneficial for all our customers.
 
If you have any questions or concerns about our customer review policy, please contact us at info@thekosmonia.com.
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